In a world where DIY tools for digital marketing are readily available, you might wonder if full-service advertising agencies still have a place in the modern advertising landscape. The answer is a resounding yes! Advertising agencies are crucial in partnering with brands and companies of all sizes. They offer various services, including social media ad creation, web development, packaging, and more.

When it comes to your marketing and advertising, it’s wise to leave the task up to those with experience. In this blog, we’ll learn more about the inner workings of an ad agency and how they can help your business.

What Do Full-Service Advertising Agencies Do?

Full-service advertising agencies play a pivotal role in marketing and advertising. They are comprehensive partners that offer a wide range of services to businesses and brands of all sizes.

Full-service advertising agencies, like PGN Agency in Royal Oak, offer a holistic approach to advertising and marketing. They handle everything from strategy and design to launch and campaign management. By leveraging their expertise, businesses can streamline their advertising efforts, reach their target audience effectively, and confidently achieve their marketing goals.

Let’s break down a few of most ad agencies’ key services:

  1. Ad Creation: Crafting Engaging Campaigns

Creating effective ads requires time, creativity, and expertise. A poorly executed ad can harm your brand image. By partnering with an advertising agency, you can be confident that a team of experts is working on your campaign. From designing creative visuals to crafting compelling ad copy, every aspect of the process is handled with care and professionalism. While quirky or low-quality ads may occasionally go viral, for brands looking to make a strong, positive impression, full-service advertising agencies are the way to go.

  1. Strategic Planning: Defining Your Advertising Goals

Only some businesses are clear about their advertising goals or brand identity. Full-service advertising agencies can provide invaluable assistance in this area. A reputable agency can help you develop a marketing plan, conduct research to identify your target demographics, and take care of all the essential groundwork required for a successful campaign. Whether starting from scratch or needing assistance fine-tuning your strategy, these agencies can turn your ideas into polished campaigns.

  1. Tracking and Metrics: Measuring Success

Success in advertising is not just about creating ads; it’s about tracking their performance and measuring their impact. A good agency will be transparent about how they calculate the success of their campaigns. They’ll provide you with key metrics relevant to your marketing channels. For example, in email marketing, open and click-through rates are crucial metrics that indicate how many recipients opened your email and clicked the links within. Different marketing channels have success measures, and a top-notch agency will keep track of them all, providing regular reports.

How to Find an Advertising Agency for Your Company

When selecting an advertising and marketing agency near you, it’s crucial to dig deeper into their workflow, communication practices, and how they handle feedback and revisions. These aspects of agency-client collaboration can significantly impact the success and satisfaction of your advertising campaigns. Let’s dive into why asking questions – both internally and externally – is important. 

Define Your Level of Involvement

Before you start your search, determine how much involvement you want the agency to have in your advertising process. Are you looking for a partner to handle everything from strategy to execution, or do you only need help with specific aspects of your campaigns?

Ask About Reporting and Metrics

Look for advertising agencies that are upfront about their reporting and metrics. Knowing how they measure success and what kind of reporting they provide will give you insights into their transparency and accountability.

Ask Questions About the Process

Feel free to ask questions about the agency’s workflow and communication. Find out how often they check in with clients and how they handle feedback and revisions.

When selecting an advertising agency to partner with, it’s crucial to dig deeper into their workflow, communication practices, and how they handle feedback and revisions. 

Workflow and Communication

One of the primary reasons to inquire about an agency’s workflow is to ensure transparency and alignment with your business goals.  Understanding their operations lets you gauge whether their processes align with your expectations and preferences. It’s an opportunity to see if they have a well-defined and organized approach to managing campaigns.


Effective communication and a streamlined workflow are vital for meeting deadlines and staying on track with your advertising campaigns. Ask the agency about their timeline for different project phases, from initial strategy development to campaign execution and reporting. Knowing how they manage time-sensitive tasks can help you make an informed decision.

Project Management Tools

Inquire about the agency’s tools and software for project management and communication. Many agencies leverage project management platforms, like or Trello,  to update clients on progress, share files, and facilitate collaboration. Being on the same page technologically can enhance efficiency and communication.

Account Management

Find out who your main point of contact will be within the agency. Effective account management is essential for smooth communication. Understanding who you’ll be working closely with can help establish a rapport and ensure you have a reliable contact person for any queries or concerns.


Assess the agency’s adaptability when it comes to client check-ins. Do they offer flexibility in scheduling additional meetings if needed, or are they rigid in their approach? An agency willing to adjust its communication frequency to meet your needs demonstrates a client-centric approach.

Feedback and Revisions

A fundamental aspect of a successful agency-client relationship is how well the agency receives and acts on feedback. Ask about their process for handling feedback, both positive and constructive. A receptive attitude towards feedback indicates a willingness to improve and tailor their work to your preferences.

Revision Process

Understand the agency’s approach to revisions. How do they handle requests for changes or modifications to campaigns? What can you expect for the turnaround time? Knowing the revision process can help manage expectations and ensure your feedback is received promptly.

Balancing Creativity and Client Input

It’s essential to strike a balance between the agency’s creative expertise and your input as a client. Discuss how the agency incorporates your ideas and vision into the campaign while leveraging their creative talents. A collaborative approach often yields the best results.

In summary, don’t hesitate to ask questions about an advertising agency’s workflow, communication practices, and approach to handling feedback and revisions. These inquiries help you evaluate their suitability as partners and ensure that your expectations align. 

Effective communication and a responsive approach to client needs are key factors in a successful agency-client relationship, and they can significantly impact the outcome of your advertising campaigns. You can make an informed decision and build a productive partnership with your chosen agency by seeking clarity in these areas.

Define Your Advertising Goals

Define Your Advertising Goals

Before meeting with potential agencies, have a clear idea of the type of advertising you want to pursue. Are you interested in social media marketing, paid search advertising, influencer marketing, or a combination of these? Knowing your goals will help you find an agency with relevant expertise.

Before meeting with potential agencies, it’s crucial to understand the advertising you want to pursue clearly. Whether you’re interested in social media marketing, paid search advertising, influencer marketing, or a combination of these strategies, knowing your goals and preferences will play a pivotal role in finding the agency with the relevant expertise to achieve your objectives.

Let’s explore why this pre-meeting preparation is essential.

Clarity and Focus: Having a clear idea of your advertising goals gives you a sense of purpose and direction. It helps you focus on what you want to achieve with your advertising campaigns. This clarity is fundamental in guiding your interactions with potential agencies.

Alignment with Business Objectives: Your advertising goals should align with your business objectives. Whether you aim to increase brand awareness, drive website traffic, generate leads, or boost sales, your advertising strategy should support these goals.

Budget Allocation: Different advertising channels and strategies require varying levels of investment. Knowing your goals allows you to allocate your budget effectively. For example, your primary goal is to increase online sales. In that case, you may allocate more of your budget to paid search advertising.

Identifying Relevant Expertise

Advertising agencies often specialize in specific areas of advertising. Some agencies excel in social media marketing, while others have a strong track record in influencer marketing or traditional media advertising. By knowing your goals, you can seek out agencies that specialize in the specific type of advertising you intend to focus on.

Industry Experience: Industry-specific expertise can also be crucial. Certain industries have unique advertising challenges and regulations. An agency with experience in your industry is better equipped to navigate these challenges and effectively tailor campaigns to your target audience.

Case Studies and Portfolio: Agencies often showcase their past work and case studies on their websites. By understanding your goals beforehand, you can review their portfolio and assess whether they have successfully executed campaigns similar to what you have in mind. This provides tangible evidence of their expertise.

Know Your Goals: Streamlining the Selection Process

Knowing your advertising goals streamlines the agency selection process. It allows you to focus your efforts on agencies with a proven track record and expertise in the specific type of advertising you intend to pursue. This efficiency saves you time and resources, among other things.

Productivity: When you meet with potential agencies, having a clear idea of your goals enables more productive discussions. You can articulate your objectives and expectations more effectively, allowing agencies to provide tailored solutions and recommendations.

Compatibility: Beyond expertise, your goals also play a role in assessing the compatibility of an agency with your brand. Agencies that understand and align with your goals are more likely to be enthusiastic about working with you and delivering results that matter to your business.

Flexibility and Adaptability: While it’s important to have clear goals, it’s also essential to remain open to new ideas and strategies. A good agency will bring creativity and innovation to your campaigns. Discuss your goals with agencies and be receptive to their suggestions for achieving them uniquely and effectively.

Clarity: Before meeting with potential advertising agencies, take the time to define your advertising goals and the type of advertising you want to pursue. This clarity empowers you to align your objectives with the agency’s expertise, streamlines the selection process, and leads to more productive discussions during meetings. It also ensures that you choose an agency that understands your goals and is well-equipped to help you achieve them effectively and efficiently. Ultimately, a well-defined advertising strategy sets the stage for successful campaigns and positive outcomes for your business.

By following these guidelines, you’ll be well-prepared to select the right advertising agency that aligns with your needs and expectations.

PGN Agency: Reputable Agency in Royal Oak

Advertising agencies have evolved in response to the digital landscape, expanding their services to offer more comprehensive solutions than ever before. They cater to businesses of all sizes and types, making them an ideal partner for developing marketing plans, creating compelling campaigns, and even incorporating branding principles into both your physical and online presence. 

Whether you’re a startup or an established brand, partnering with a reputable full-service advertising agency such as PGN Agency can help you confidently navigate the complex world of modern advertising and achieve your marketing goals. Check us out on Instagram today!